Raise an attendance request
Which request to use
| Situation | Request type | Effect once approved |
|---|---|---|
| You forgot to punch, or a punch is wrong | Swipe regularization | The approved times are used as your punches. |
| You worked away from the office, for example at a client | On duty | The day counts as on duty, or the approved times fill in your punches. |
| You worked from home | Work from home | The day shows as WFH. |
| You'll arrive late or leave early | Permission (Late Coming or Early Going) | You aren't marked late or as leaving early. Worked time isn't added. |
Which types you see depends on your attendance group's request group.
Steps
- Go to My Attendance Requests and select Apply.
- Managers raising a request for a team member: use Apply for subordinate and choose the Employee.
- Choose the Request type and its Type (for example the on-duty type, or Late Coming / Early Going). Your Resolved shift for the date is shown.
- Choose the From date and To date.
- Enter the Start time and End time:
- Swipe regularization: the in and out times you actually worked.
- On duty: the times on duty. For several days, turn on OD same time for all days to use the same times every day. OD include wo/holiday includes week offs and holidays in the range.
- Late Coming: from the shift start to when you'll arrive.
- Early Going: from when you'll leave to the shift end.
- Choose a Reason, add an Additional reason if needed, and select Apply.
After you apply
The request goes to your approvers and appears in My Attendance Requests. Once approved, the day is reprocessed automatically and your status updates. To withdraw a request, select Cancel request.
If the request is rejected straight away, the message explains why. See Attendance request messages.
Limits to know
- Requests can only be raised a set number of days back or ahead.
- Swipe regularization and on duty can't both be raised for the same date.
- Only one swipe regularization, WFH and permission of each type is allowed per day.
- Requests can't be raised for dates before your date of joining, or while attendance is locked for payroll.