Users and data access
Employees get a user account automatically when their official information is saved. Use User role mapping to manage accounts, or to add accounts for people who aren't employees.
Add a user
- Go to User role mapping and select Add User.
- Fill in the fields and save.
| Field | Rules |
|---|---|
| A valid email address. | |
| Phone number | 10 digits. |
| User name | Unique. No spaces; letters, numbers and - _ . / only. |
| Password | At least 8 characters with an uppercase letter, a lowercase letter, a number and a special character. |
| Employee | The employee this account belongs to, if any. |
| App role | What the user can do. See App roles and permissions. |
| Active | Whether the user can sign in. |
Limit data access
Data access limits which employees the user can see and manage on admin screens.
- Choose Locations, Divisions and/or Departments. The user sees employees that match.
- Leave all three empty for the whole company.
- The user always sees their own record and their direct reports.
Example: an HR admin for the Pune plant gets Location = Pune, so employee lists, attendance and leave screens show only Pune employees.
Manage an account
From a user's row:
| Action | Use it to |
|---|---|
| Lock User / Unlock User | Stop or allow sign-in. Accounts are also locked automatically after too many failed sign-ins when Lockout Enabled is on. |
| Reset Password | Set a new password for the user. |
| Reset two-step verification | Remove the user's authenticator app, recovery codes and remembered devices. They're emailed and must set it up again if it's required. |