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Users and data access

Employees get a user account automatically when their official information is saved. Use User role mapping to manage accounts, or to add accounts for people who aren't employees.

Add a user​

  1. Go to User role mapping and select Add User.
  2. Fill in the fields and save.
FieldRules
EmailA valid email address.
Phone number10 digits.
User nameUnique. No spaces; letters, numbers and - _ . / only.
PasswordAt least 8 characters with an uppercase letter, a lowercase letter, a number and a special character.
EmployeeThe employee this account belongs to, if any.
App roleWhat the user can do. See App roles and permissions.
ActiveWhether the user can sign in.

Limit data access​

Data access limits which employees the user can see and manage on admin screens.

  • Choose Locations, Divisions and/or Departments. The user sees employees that match.
  • Leave all three empty for the whole company.
  • The user always sees their own record and their direct reports.

Example: an HR admin for the Pune plant gets Location = Pune, so employee lists, attendance and leave screens show only Pune employees.

Manage an account​

From a user's row:

ActionUse it to
Lock User / Unlock UserStop or allow sign-in. Accounts are also locked automatically after too many failed sign-ins when Lockout Enabled is on.
Reset PasswordSet a new password for the user.
Reset two-step verificationRemove the user's authenticator app, recovery codes and remembered devices. They're emailed and must set it up again if it's required.